What is load management?

Load management (also known as ripple control) is when we reduce the load on our network during ‘rush hour’ periods or at times of emergency events.

We do this by turning off appliances connected to load control (typically hot water cylinders) during these times. 

By load controlling it reduces the costs passed on to you and helps in emergency events when the priority is to keep customers connected.

For customers that have hot water cylinders connected to load control we also give a discounted peak price (known as controlled peak)