How do I report a fault?

If you have no power at all, only partial power available, the power supply is fluctuating, or there is a noise from your meter board, a fault may have occurred.

If your property is affected, contact our faults team on 0800 367 328. This is a 24-hour service.

• Check our Faults and outages page for known issues on the network.
• For more information about faults, planned outages and maintenance, check out our Keeping you connected page.